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Gary Jackson
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Gary Jackson
Gary Jackson commented,
As an example...
The top note is from a customer - not an internal note. Yet looks like an internal note :(
View comment · Posted Apr 04, 2018 · Gary Jackson
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Gary Jackson created a post,
Hi
Can you please choose a different background colour for notes that have been posted to tickets by customers that were not explicitly on the original ticket.
At the moment its yellow - the same colour as an Internal note and it looks like an internal note at first glance. Its very confusing to some agents.
Can we have it blue? or red? or green? anything but yellow please!
Many thanks
G.Jackson
Posted Apr 04, 2018 · Gary Jackson
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Gary Jackson commented,
+1 on this! Would love to be able to add an internal note depending on the "Organization" name.
View comment · Posted May 09, 2017 · Gary Jackson
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