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Daniel R. Devine
Joined Apr 15, 2021
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Last activity Aug 07, 2023
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Latest activity by Daniel R. Devine
Daniel R. Devine commented,
Community comment Feedback - Ticketing system (Support)
Additionally confusing, they are listed under the Internal conversations in the top header. I was immediately concerned about internal comments being visible to these users, but was assured they are not by Zendesk. The should have their own grouping in the conversation bar and a distinct color from Agent comments.
View comment · Posted Apr 04, 2018 · Daniel R. Devine
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