Laetitia Bonaldo
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Last activity
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Activity overview
Latest activity by Laetitia Bonaldo-
Laetitia Bonaldo commented,
Hi there, Is there a way to offer the "Follow" feature (e.g. section level) without Zendesk Community? For context, we have Zendesk Guide and are exploring using a dedicated section for our release...
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Laetitia Bonaldo created a post,
What's the best way to peer review an article?
AnsweredHi there, At the moment, our writers are peer reviewing each other's work by copying and pasting into Google Docs. This allows them to use the commenting feature to discuss suggestions/feedback. Th...
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Laetitia Bonaldo commented,
Hi there! Our localization practice for hyperlinks that point to HC articles is to provide the URL of the en-us article (our default language), but remove the “en-us/“ portion from the URL. This ...
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Laetitia Bonaldo commented,
Hi Monika! I just read your announcement and I'm super intrigued with the improvements. Thanks for clearly laying them out for us. In this article, the following note is mentioned: "You cannot view...