Brittany Houser

+1 

We have our content divided out into topics about our software and sometimes (~25% of the time) there is a bit of overlap in topics.

Like a new announcements feature we released - it's really communication based (which we have a section for) but the content is also displayed in an area that is accessed by an end-user rather than our customers (an area which is covered in great detail with instructions in a different section). The article really needs to be displayed in both places.

Publishing 2 articles is a maintenance concern if there are future changes to the feature. And using a work-around to enter a manual link to the same article in the section navigation page for a different section is a hassle (particularly when this isn't a rare occurrance).

Seems like using a multi-section checklist approach when creating the article would be the best of both worlds. Can't wait for it to become a higher priority over there. Would save us a lot of time and debate when managing content.