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Technical Support

Joined Apr 15, 2021

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Last activity Sep 06, 2024

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Latest activity by Technical Support

Technical Support commented,

CommentAccount settings of the ticketing system

I have the same problem. I go to that page and the email address on the profile is set correctly. But the email address on the FROM for tickets is another address and is greyed out and can't be changed. How do I fix this?

View comment · Posted Sep 06, 2024 · Technical Support

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Technical Support commented,

CommentAccount settings of the ticketing system

We still can't change it. The emails that respond to the tickets are different from the account email and we can't change it.

View comment · Posted Sep 06, 2024 · Technical Support

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