Wes,

When I try to use the alert for a category with a title that is not in English the alert code does not work. When I paste any URL for the place that I want the alert to appear that has something other than English in it I get a bunch of random characters like the link below. How can I tell Zendesk to use the correct characters? I read that I should be able to use the decodeURIComponent but Im not as good at Java as you are. Or how can I change the existing code to only use the part of the link below up to the category number.

..../hc/ja/categories/201299046--%E4%B8%80%E8%88%AC%E7%9A%84%E3%81%AB%E3%81%AF-%E3%82%88%E3%81%8F%E5%AF%84%E3%81%9B%E3%82%89%E3%82%8C%E3%82%8B%E8%B3%AA%E5%95%8F%E3%81%97%E3%81%BE%E3%81%97%E3%81%9F