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Kevin Gonzalez
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Kevin Gonzalez commented,
Community comment Feedback - Voice (Talk)
We function on fast response times on phones and tickets. We used a tool that allowed us to call all available reps and the quickest to respond got the call, improving our time to respond. Having a "Call All" function would allow us to keep response times to a time that keeps our customers very happy.
View comment · Posted Jul 20, 2017 · Kevin Gonzalez
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