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Nicole Butcaris
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Nicole Butcaris
Nicole Butcaris commented,
The ability to route calls to certain agents, as well as live transfer (i.e. not tie up two agents for one call) is imperative to our business. We implemented Talk in late October 2017, and it has been a struggle to operate without these features. Is anything on the horizon?
View comment · Posted Jan 17, 2018 · Nicole Butcaris
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Nicole Butcaris commented,
I would second this, wholeheartedly! The inability to blind transfer has been a real problem since we implemented in late October : (
View comment · Posted Nov 28, 2017 · Nicole Butcaris
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