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Jorge Marcos's Avatar

Jorge Marcos

Joined Apr 15, 2021

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Last activity Jan 15, 2025

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Latest activity by Jorge Marcos

Jorge Marcos commented,

Community comment Discussion - Tips and best practices from the community


Hello.  I'm disappointed to find out that the newer talk dashboard does not feature more solid coloring for agent status (Available/unavailable/Busy).  We display the call dashboard from a computer to two wall mounted TV screens in our office for quick at-a-glance monitoring of agent activity.

Compare the old vs. new dashboards below.  Solid colors are easier to see from a distance!

Old:

New:

 

 

View comment · Posted Nov 22, 2017 · Jorge Marcos

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