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Bob Brown
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Bob Brown
Bob Brown commented,
Hi Joe,
I'm looking into something similar - can you clarify please what you mean by the webhook not covering agent activity? I think my requirements will be covered by ticket events and comments, but may also like to look at customer/contact and organisation sync.
Cheers,
- Bob -
View comment · Posted Oct 03, 2017 · Bob Brown
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Bob Brown commented,
We've abandoned our help centre documentation for this reason and others - although it's still live it's not doing us a good service. The only thing that's keeping us on ZenDesk at the moment is the number of active tickets that we have open with our clients.
View comment · Posted Feb 25, 2015 · Bob Brown
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Bob Brown commented,
Another +1 from me Andrew. I would appreciate a timeframe please so I can let my team know what our way forward is with this. Thanks.
View comment · Posted Feb 04, 2014 · Bob Brown
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