Colin Crowley

1. Community
2. Zendesk Suite Q&A
3. Agent Signature based on ticket channel

Hi Andrey, Very helpful chain here! We are trying to use Zignature and are having issues with the coding, though I'm not sure what's wrong. We're trying to allow for using multiple signatures to be...

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• Colin Crowley
• Created May 16, 2020 03:46
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1. Community
2. Zendesk Suite Q&A
3. Agent Signature based on ticket channel

Hi Andrey, Thanks, you have been super helpful... so very much appreciated! One last question, if you don't mind... What would you recommend if I only wanted to trigger a signature if two tags were...

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• Colin Crowley
• Created May 22, 2020 05:24
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Agent Signature based on ticket channel

Hi Andrey, Thanks, that does help!! What would you recommend coding-wise for making the current_user_name more prominent? Can I use a standard header tag? All my best, Colin

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• Colin Crowley
• Created May 19, 2020 04:42
• 0 votes