
Lachlan Robbins
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Total activity5
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Last activity
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Following0 users
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Activity overview
Latest activity by Lachlan Robbins-
Lachlan Robbins commented,
Of course Light Agents can already be added via trigger. That's the whole point. So you could decide to not buy any Light Agent licenses, but you want people in your company to be notified of certa...
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Lachlan Robbins commented,
Light Agents used to be free, but not anymore: https://www.zendesk.com/support/compare/#compare To add unlimited light agents to your current Zendesk account is $250 USD per month. (Unless you ...
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Lachlan Robbins commented,
I suspect as others may have pointed out, that it would be a way for organisations to add agents without having to pay for Light or full agents. So they have no business reason to implement this fe...
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Lachlan Robbins commented,
+1 for us too, it would be very useful, or at least subscribe function in latest help portal.