Mark Lee
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Last activity
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Activity overview
Latest activity by Mark Lee-
Mark Lee commented,
"It's a feature not a bug" 😕
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Mark Lee created a post,
Auto Logout from Talk (Agent forgets to logoff at end of shift)
PlannedIn instances where agents forget to log off from Talk at the end of shift, calls will continue to route to them even with their computer shutdown. It may be many hours and missed calls later before...