Candace Alexandres

1. Community
2. Feedback - Help Center (Guide)
3. Add Submit A Request for Agents

Hi All,  This was a sticking point for my company to sign up with Zendesk. They got us added to some sort of beta that allows agents (full and light) to use the Help Center forms just like end user...

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• Candace Alexandres
• Created October 13, 2017 21:42
• 2 votes

1. Community
2. Feedback - Help Center (Guide)
3. Add Submit A Request for Agents

I believe that there is a beta to allow agents to view the "Submit a Request" page. Can someone at Zendesk provide an update? 

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• Candace Alexandres
• Created June 12, 2017 20:59
• 1 vote