Sharon Asulin

1. Community
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Add or Edit Tags on Closed tickets

Andrew Reback YEYYYYYY!!!!! Great news - this is a MUST functionality for continuous engineering! Thanks for the update!

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• Sharon Asulin
• Created July 31, 2017 07:26
• 1 vote

1. Community
2. Feedback - Community Forums (Gather)
3. View Community Posts

+ 1 on this one  I would also like to be able to create a template based on a post  and manage my knowledge base via the community feature 

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• Sharon Asulin
• Created May 24, 2017 10:16
• 1 vote

1. Community
2. Discussion - Tips and best practices from the community
3. Adding a notification banner to your Help Center v2

@Wes - this is awesome and worked perfectly! Enjoy your coffee :)

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• Sharon Asulin
• Created January 30, 2017 10:05
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Add or Edit Tags on Closed tickets

+ 1 Part of the support team work is continuous engineering. This results in a more efficient support work (tickets deflection, better flow of work etc). However, it requires the ability to look at...

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• Sharon Asulin
• Created January 02, 2017 12:09
• 0 votes