I just deployed a conditional workspace that is designed to pop out a section of an Agent Only branded guide articles for when a Jira is closed so that we can have articles to help the agents understand steps.

1. I have set up conditional workspace to anchor to this brand and section
2. My default context panel settings for guide is to default to the ticket brand

These instructions will live in 1 brand but serve a dozen others. What I am finding is that the suggested content is still aligning to the Brand of the ticket and my configs on the Contextual layout only apply to search. I do not want them to search, I was hoping to anchor to a section that will cleanly display all the articles in that section. I've even added labels and such to try to get these to show in Suggested content but it's not working.

Seems similar to Suzy's post a few up and the reply is exactly what I did but it did not yield the desired results. Any advice?