Martin Sachs

1. Support
2. ...
3. Jira integration
4. Using the Zendesk Support for Jira integration

Dave Jensen - avail in the native integration but only works if there is one Jira tied to the Zendesk.  You know where to find me if you want some help.  Hope you're well

• View comment
• Martin Sachs
• Created September 06, 2022 18:01
• 0 votes

1. Support
2. ...
3. Jira integration
4. Using the Zendesk Support for Jira integration

Hi Team, For years, I have had multiple Zendesk tickets tied to 1 Jira and have had the field sync work (I know it doesn't work for 1 ZD and many Jira) This past week, I am seeing data not sync.  I...

• View comment
• Martin Sachs
• Created September 23, 2021 16:22
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Automatically Populate Subject and Description Based on Drop-Down

I'm interested in this as well.  Would love to hear if it worked before I give it a stab.   @Daniel - I'm trying to take this one step further and trigger the answer suggestions.  I can get the for...

• View comment
• Martin Sachs
• Created July 18, 2017 15:04
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Inline Macros

This would be huge for our team.  

• View comment
• Martin Sachs
• Created May 05, 2017 08:50
• 1 vote