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Adix
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Adix
Adix created a post,
Post Feedback - Ticketing system (Support)
Ability to do a full zendesk backup including: tickets, comments, settings, etc.
Ability to do a full zendesk restore keeping the same ticket ids, putting the system back to a snapshot state of when the backup was taken.
I'm surprised that mature shops are able to use the product without this feature.
Posted Jan 06, 2017 · Adix
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