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Meghan

Joined Apr 16, 2021

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Last activity Mar 30, 2023

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ACTIVITY OVERVIEW

Latest activity by Meghan

Meghan commented,

CommentAttachments and CCs

I understand there is no way to cc all organization's users automatically, but is there a way to add a single cc to all correspondence within an organization? i.e. bob ordered something and we reply to him and mary in accounting needs to be cc'ed automatically. Any way to automate this on an organizational level? 

View comment · Posted Mar 30, 2023 · Meghan

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Meghan commented,

CommentEnd-user guide for Help Center

Was there a recent update to this (like today?), search results are pulling in articles without the keyword and seem to have flipped the sort order we were seeing yesterday and it's causing some mayhem. How can we fix this? 

View comment · Posted Dec 15, 2022 · Meghan

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Meghan commented,

CommentUsers, groups, and organizations

Do additional emails automatically get cc'ed on emails to that person?

View comment · Posted Sep 28, 2022 · Meghan

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Meghan commented,

Community comment Feedback - Ticketing system (Support)

upvote to this! So sad that it doesn't currently work this way. It has hindered me greatly. 

View comment · Posted Feb 02, 2022 · Meghan

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Meghan commented,

Community comment Feedback - Chat and Messaging (Chat)

need this feature. another upvote. It's been requested for 5 years straight. 

View comment · Posted Jan 28, 2022 · Meghan

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Meghan commented,

Community comment Feedback - Ticketing system (Support)

Any update ZenDesk? Recovering 20 emails a day, and this directly affects our levels of customer support. I have a 1 hour turnaround, except for these suspended tickets and I find it unacceptable. 

View comment · Posted Mar 05, 2020 · Meghan

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Meghan commented,

Community comment Feedback - Voice (Talk)

+1 for this functionality, implementing this into a call center that is seasonal, during the slow season, they may be in a different tab or not have the headset on, it would be great to have the option for the alert to go thru main computer speakers. 

View comment · Posted Jan 24, 2019 · Meghan

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Meghan commented,

Community comment Feedback - Chat and Messaging (Chat)

+1

View comment · Posted Dec 08, 2018 · Meghan

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Meghan commented,

Community comment Feedback - Help Center (Guide)

+1 on the formatting of the table... column text running together, not showing border, coding in cell buffer seemingly has no effect. It's like any type of style markup is not working properly... please advise. 

View comment · Posted Sep 07, 2018 · Meghan

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Meghan commented,

Community comment Feedback - Help Center (Guide)

+1

View comment · Posted Aug 23, 2018 · Meghan

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