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Alexander Lee
Joined Apr 15, 2021
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Last activity Oct 16, 2021
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Latest activity by Alexander Lee
Alexander Lee commented,
Thanks Brett,
Yeah just found that admins take up a seat and don't even have access to use the feature. Boo.
View comment · Posted Apr 23, 2021 · Alexander Lee
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Alexander Lee commented,
Thanks Brett, sorry i responded to the wrong forum, its the Zendesk Talk Product that is not working for me.
View comment · Posted Apr 22, 2021 · Alexander Lee
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Alexander Lee commented,
Hi Brett,
We have enough licenses, and talk is already enabled. I also see it enabled on the people edit agent settings I've reached out to your support team.
I'm not sure what chat phase i'm on. I do remember seeing this option before, so I'm not sure what happened. Is there a specific setting i should be looking at in the Admin Center? I've combed through the ui, but didn't see anything.
View comment · Posted Apr 22, 2021 · Alexander Lee
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Alexander Lee commented,
Hello, I do not see the zendesk chat toggle on my profile (admin). We have this setup, is licensed, and enabled in settings.
View comment · Posted Apr 21, 2021 · Alexander Lee
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