Seth Wylie

Total activity

20
Last activity

October 27, 2021 19:01
Member since

April 15, 2021 17:44
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6
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Activity overview

Latest activity by Seth Wylie

Seth Wylie commented, March 24, 2016 20:08
Great :-) Glad I could offer some help
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- Seth Wylie
- Created March 24, 2016 20:08
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Seth Wylie commented, March 24, 2016 19:34
I think this is the documentation that will help you out: https://support.zendesk.com/hc/en-us/articles/203662436-Creating-custom-reports-and-dashboards-in-Insights-Plus-and-Enterprise-#topic_wtn_d...
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- Seth Wylie
- Created March 24, 2016 19:34
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Seth Wylie commented, March 24, 2016 19:11
Yup! I'm personally only looking for the IDs of tickets that have been deleted, but I imagine that you could pull in additional attributes. I have: What = "# Tickets Deleted" http://cl.ly/3u1J253...
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- Seth Wylie
- Created March 24, 2016 19:11
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Seth Wylie commented, March 24, 2016 18:47
I have a report set up to show me deleted tickets. You would need a level of Zendesk that has Insights, though...
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- Seth Wylie
- Created March 24, 2016 18:47
- 0 votes
Seth Wylie commented, October 19, 2015 17:35
@Erin, many thanks for the thoughtful reply. I'm new to this conversation, so it's extremely timely. We have only one customer who's really held our feet to the fire about this. We're going to simp...
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- Seth Wylie
- Created October 19, 2015 17:35
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