Satia Stevens
-
Total activity13
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes2
-
Subscriptions8
Activity overview
Latest activity by Satia Stevens-
Satia Stevens commented,
We also need the ability to merge Organizations. Sometimes Orgs are incorrectly created with a new name, and when we can't merge, we lose historical ticket volume data because it isn't attributed t...
-
Satia Stevens commented,
Hi Erin, Thanks for following up. Reading through the threads, it seems we have the same use case as was stated by other customers: We add a private comment to the ticket if there is information ...
-
Satia Stevens created a post,
Feature Request: Triggers - Action: Add Internal Note as a trigger action
Not plannedTriggers have lots of Actions, but those don't include the ability to add an Internal Note. In some instances, if a case meets certain conditions, adding an Internal Note (with pre-fab text like a ...