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Kris Lowet's Avatar

Kris Lowet

Joined Apr 15, 2021

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Last activity Jul 13, 2022

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Latest activity by Kris Lowet

Kris Lowet commented,

CommentUsing Built by Zendesk apps

I mean the opposite: when eg. a tag is added to a ticket, the ticket gets cloned. Or that an automation can use this clone-app to clone a ticket.

View comment · Posted Mar 30, 2022 · Kris Lowet

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Kris Lowet commented,

CommentUsing Built by Zendesk apps

Thanks for the info. Before I'll install this: Is it possible to use this app in an automation or trigger, eg based on tags?

View comment · Posted Mar 30, 2022 · Kris Lowet

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Kris Lowet commented,

CommentUsing Built by Zendesk apps

Hi

What is the difference between the 'free' and the 'basic' edition? Just the option to 'open cloned tickets automatically', or also something else?

Is it possible to use this app in an automation or trigger, eg based on tags?

Thanks

View comment · Posted Mar 30, 2022 · Kris Lowet

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