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Debbie Drum

Joined Apr 15, 2021

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Last activity Jul 01, 2024

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Latest activity by Debbie Drum

Debbie Drum commented,

CommentAccounts and billing

For the life of me i can't figure out how to set up and incorporate AI into my zendesk account. I need specific help. Is there anyone I can talk to about the capabilities of my account because I want to use zendesk to the fullest potential. I've had the account for over 10 years and I know about macros and triggers. I want to know more about how to apply a knowledgebase and use AI in the ticket system. 

View comment · Posted Jul 01, 2024 · Debbie Drum

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