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Alexis Manetas

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Latest activity by Alexis Manetas
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    Alexis Manetas commented,

    1. Community
    2. Zendesk Suite Q&A
    3. Auto-fill a field based on adjacent text

    Hi Klara! Thanks for responding! I assume you mean using a ticket field as in showing the field for a player to fill in when they submit a ticket? Unfortunately the majority of our tickets come fr...

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    Alexis Manetas created a post,

    Auto-fill a field based on adjacent text

    Answered
    1. Community
    2. Zendesk Suite Q&A

    Hi everyone!  We're looking for a way to pull a string out of a ticket comment based on set expectations next to it.  Here's an example: All tickets come in with the following text, the number chan...

    • Alexis Manetas
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