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Joshua Atkin

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Activity overview

Latest activity by Joshua Atkin
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    Joshua Atkin created a post,

    Automatically bringing a ticket to the foreground

    Answered
    1. Community
    2. Zendesk Suite Q&A

    Let's say you are working on a ticket.  However, a different ticket is getting close to breaching and hits some threshold of 20 mins left on the sla.  It would be great if the ticket would instantl...

    • Joshua Atkin
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