Eric Biddle

Hello Jonathan,

Thank you for the response, but are there better examples of actually utilizing something like this? 

When actually editing the pages and trying to use this, I'm not sure how to actually use the get statement or tell the ze.Identify to pull the name and email from it. 

Thank you again.

Hello,

I'm working on theming and adding elements to our Zendesk, but having some issues with a few things, and while there is some extensive documentation, I feel like sometimes the API documentation and tutorials fall a tad short for actual usage. Such as it telling how to use the zE.identify function.

In the example used, however this just shows you how to put in static values.
I can't for the life of me figure out how to actually populate these values with the actual name and e-mail of the logged in user, even after searching through and reading many of the posts here.
I keep seeing "see the API documentation" however it only shows inputing static values and not pulling in variables or anything.

I'm hoping someone has figured out how to do this or possibly has an example of how to pull these values!
Thank you! 

 

The example in documentation: