Christina Fountain

Any update on this? 

Hey ZD - this is causing some issues for us as well - can you please help me figure out how to change the time zones for all of our tickets/comments to central time zone.

Hi Ramin, 

Thanks for your response.

Are you aware of other customers who have been successful in adding a custom close button? 

I approached our development team with your response and we are not able to add a custom close button because there is no way to add arbitrary HTML to the chat window. 

Hello! 

We are beginning our chat rollout in 2 weeks at our very large organization and anticipate that the hidden "end chat" button will be problematic for us. 

I will keep the team posted - our chat volume is very high and we intend to grow chat as our main communication channel.