Christina Fountain

1. Community
2. Feedback - Ticketing System (Support)
3. Timestamp in chat transcript in UTC

Any update on this? 

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• Christina Fountain
• Created January 19, 2017 19:21
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Timestamp in chat transcript in UTC

Hey ZD - this is causing some issues for us as well - can you please help me figure out how to change the time zones for all of our tickets/comments to central time zone.

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• Christina Fountain
• Created October 25, 2016 18:10
• 1 vote

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Close/End Chat button

Hi Ramin,  Thanks for your response. Are you aware of other customers who have been successful in adding a custom close button?  I approached our development team with your response and we are not ...

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• Christina Fountain
• Created April 11, 2016 21:02
• 1 vote

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Close/End Chat button

Hello!  We are beginning our chat rollout in 2 weeks at our very large organization and anticipate that the hidden "end chat" button will be problematic for us.  I will keep the team posted - our c...

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• Christina Fountain
• Created April 08, 2016 20:34
• 2 votes