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Rene de Haas
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Rene de Haas commented,
Any update from Zendesk?
View comment · Posted Jun 29, 2016 · Rene de Haas
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Rene de Haas commented,
Thanks for your reply. Let me know when you have a idea about when/or this feature will be implemented :)
View comment · Posted Sep 18, 2015 · Rene de Haas
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Rene de Haas created a post,
If the visitor is not served after 60 secs, I want the visitor to move to a different department.
The trigger function makes you think this should be possible:
The condition part works. If I add an action "Send message to Visitor", it works. Changing the department does not.
When I manually change department while chatting, it does switch.
Any solutions?
Posted Sep 17, 2015 · Rene de Haas
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