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Santiago Valdes's Avatar

Santiago Valdes

Joined Apr 16, 2021

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Last activity Oct 22, 2021

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Latest activity by Santiago Valdes

Santiago Valdes commented,

Community comment Feedback - Ticketing system (Support)

It's just nuts that a public company the size of Zendesk is unable to get organic posts over a week (supposedly the leader in the category).

We just moved from Freshdesk and so many of the things that were promised by the rep were actually not true. This type of decision (after two years!) just make me think how little Zendesk PMs care about our experience here.

View comment · Posted Mar 17, 2021 · Santiago Valdes

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