Julie Lafnitzegger

We just had a video hangout with our users & they weren't aware of a new section we added in our community, so I definitely think this should be an option. There would just need to be a "Follow Entire Community" choice, as there currently is for each section or post. 

In light of current events forcing everyone to rely on digital communities, pretty please add this feature ASAP. :)

+1 Copied below from another comment... I agree!!! Pretty please implement this!

"Our agents would like to be able to use this feature to keep track of what they have yet to do.  They'd like to be able to remove each update individually as they work through them, leaving them always with a list of outstanding updates."

It is especially odd that these updates do not disappear after a ticket is submitted as Solved. I keep thinking I need to take action when I don't, which wastes my time & distracts my focus away from new tickets.