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James Robinson
Joined Apr 16, 2021
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Last activity May 04, 2022
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James Robinson commented,
Why is it still the case after literally years of promising performance improvements that the Zendesk chat widget still adds nearly half a megabyte to every single page load? This accounts for a third of our total page size on some pages.
I understand that's valuable to Zendesk as a company to be gathering data from all clients, but all we want is to load the chat button locally with a couple of kb of simple code, then IF a customer chooses to click the chat, then it connects to Zendesk and starts a session. Surely that's not difficult to achieve?
View comment · Posted May 04, 2022 · James Robinson
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