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Bee
Joined Apr 16, 2021
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Last activity Oct 22, 2021
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Bee commented,
Community comment Feedback - Ticketing system (Support)
+1 to this thread!
We also have the scenario where a lot of our customers will reply to our tickets with something like 'See my notes in RED' but coloured text does not show for the agent so it's very difficult to work out which part of the ticket content the customer is referring to!
View comment · Posted Oct 10, 2018 · Bee
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