David Fabri
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Recent activity by David Fabri-
Feature Request: Fix how tickets load to the latest comment
We are seeing an issue where when the ticket loads it loads to the end of the latest comment rather than the top. Which is not helpful where the comment is long or someone has forwarded a long thre...
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Trigger to create a new ticket
AnsweredOur support team & our accounts team use the same Zendesk instance. I am wanting to work out a way that allows me to solve a support ticket then have an accounts ticket created for billing. I reali...