Jonathan Kettle

1. Community
2. Feedback - Voice (Talk)
3. Zendesk Voice: New call notification through speakers, call through headset

I think the round robin feature is very limiting. We've had to pull the project today because it's the only way you can make the phones ring.    I don't how you get away charged so much when so man...

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• Jonathan Kettle
• Created August 31, 2016 17:12
• 2 votes

1. Community
2. Feedback - Voice (Talk)
3. Zendesk Voice: New call notification through speakers, call through headset

Another option would be setup a PC as an agent with no user and have it speakers only. So effectively you have a PC as the ringer for the whole office. If you got really smart you could install in ...

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• Jonathan Kettle
• Created August 31, 2016 08:20
• 0 votes

1. Community
2. Feedback - Voice (Talk)
3. Zendesk Voice: New call notification through speakers, call through headset

We have the same issue. You can make the headset and speakers work together with independent volume controls https://www.youtube.com/watch?v=iU5sy_f17mk Will work for a few but not all

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• Jonathan Kettle
• Created August 31, 2016 08:18
• 1 vote