Nate Cartwright
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Last activity
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Activity overview
Latest activity by Nate Cartwright-
Nate Cartwright commented,
We have not "upgraded" to this new feature, but this week all our cc agent addresses are going out to all our clients, exposing our internal email addresses to them. This invariably means clients s...
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Nate Cartwright commented,
What's even worse, is that the suspended tickets pattern matching is pretty terrible, with *no* way to adjust it, even for the benign "system user" detection. For example, if someone forwards or re...