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Michael Visser

Joined Apr 16, 2021

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Last activity Oct 22, 2021

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Latest activity by Michael Visser

Michael Visser commented,

Community comment Feedback - Ticketing system (Support)

Almost celebrating 2 years on this topic... :(

View comment · Posted Oct 07, 2019 · Michael Visser

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Michael Visser commented,

Community comment Feedback - Ticketing system (Support)

I'm with Lee's exact sentiments, please extend a level of granular control over suspended tickets to match the experience found in the rest of the Zendesk Agent platform.

View comment · Posted Jan 08, 2019 · Michael Visser

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Michael Visser commented,

Community comment Feedback - Ticketing system (Support)

I'm voting for this, Zendesk has started flagging obviously legitimate support tickets without any rule support for recovering tickets. Add rule support for conditionally recovering Suspended tickets.

View comment · Posted Dec 11, 2017 · Michael Visser

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