Michael Visser
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Last activity
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Activity overview
Latest activity by Michael Visser-
Michael Visser commented,
Almost celebrating 2 years on this topic... :(
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Michael Visser commented,
I'm with Lee's exact sentiments, please extend a level of granular control over suspended tickets to match the experience found in the rest of the Zendesk Agent platform.
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Michael Visser commented,
I'm voting for this, Zendesk has started flagging obviously legitimate support tickets without any rule support for recovering tickets. Add rule support for conditionally recovering Suspended tickets.