Duke Oliver
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Total activity17
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Last activity
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Activity overview
Latest activity by Duke Oliver-
Duke Oliver commented,
Heya! I love this tool, but am having an issue. Only about half of our articles get backed up (I'm using v0.6). The ones not getting backed up seem to be random, though I wonder if it's related to ...
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Duke Oliver commented,
Depends on what kind of border, though it would most likely be the css "border" property instead of the "box-shadow" property. For example, .markdown img { border: 1px solid black;} You can read...
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Duke Oliver commented,
I was under the impression that a ticket going from Pending to Open via a requester's response was a non-configurable option, and as such should happen automatically. Does your previous IT director...
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Duke Oliver commented,
Hi Jason, You have a lot of ways to achieve this! I'll show you what it's like in my own theme. In my theme editor on the Article page, I have {{article.body}} inside of a div with the classes "ar...
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Duke Oliver commented,
There's kind of a way with javascript. You're able to target the role of whoever is logged in (manager, agent, end_user, anonymous), and from there you can inject html or css. For example, typing H...
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Duke Oliver commented,
Hi Rosie, Is it possible to get a screenshot of your email template? It may be related to an issue I recently had. Gmail was adding a css class called .im to most of our zendesk emails, which made ...