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David Lewis
Joined Apr 15, 2021
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Last activity Feb 14, 2022
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Latest activity by David Lewis
David Lewis commented,
This is exactly what I was looking for.
Thanks
View comment · Posted Aug 25, 2015 · David Lewis
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David Lewis created a post,
Our remote management system sends an email to our zendesk ticket queue. All of the emails come from alerts@m-------.com I would like to revise our response systems in zendesk to NOT send an email out to our agents when these tickets come in. Also I would like Zendesk to not send a reply email back to alerts@m--------.com
All other regular emailed tickets I would like to function as normal out of the box.
How can we do this?
Posted Aug 20, 2015 · David Lewis
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