Lettie

1. Community
2. Feedback - Ticketing System (Support)
3. Embedding hyperlinks in dynamic content

This would be really beneficial for me. I want to increase the Help Centre activity but we aren't quite ready to use Answer Bot yet.    Having a couple of our popular articles included in the messa...

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• Lettie
• Created December 18, 2018 10:58
• 1 vote

1. Community
2. Zendesk on Suite best practices
3. Zendesk on Zendesk: How we use the About field

Hey James,    Great thank you for this! The report is looking a lot better already!  Thanks,  Lettie 

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• Lettie
• Created July 11, 2018 10:40
• 0 votes

1. Community
2. Zendesk on Suite best practices
3. Zendesk on Zendesk: How we use the About field

Hey!  Could you please let me know if there are any recipes I can use to regularly analyse the 'About' field so I can see the top issues on a weekly basis?  I have tried to set up a report but I ch...

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• Lettie
• Created July 04, 2018 13:27
• 0 votes