Gabriele Sannicandro

1. Bots and automation
2. Custom bots (Flow Builder) documentation
3. Using the Make API call step in Flow Builder

Hello . In flow builder connect to my whatsapp number, How can send in an api call the whatsapp number of my requester?

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• Gabriele Sannicandro
• Created February 28, 2023 17:35
• 0 votes

1. Bots and automation
2. Custom bots (Flow Builder) documentation
3. Understanding answer flow step types

Hello. How can ask details in whatsapp conversation?  

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• Gabriele Sannicandro
• Created February 24, 2023 12:21
• 0 votes

1. Bots and automation
2. Answer Bot documentation
3. Troubleshooting: Answer Bot isn't suggesting articles

Hello , Arianne say : "If all your users are already authenticated in the Help Center, there’s no need to log in again to see the articles. Once they log into the Help Center, they will see all res...

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• Gabriele Sannicandro
• Created September 01, 2022 13:51
• 0 votes

1. Bots and automation
2. Custom bots (Flow Builder) documentation
3. Using the Make API call step in Flow Builder

My web service use JWT token leght 372 c. "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJodHRwOi8vc2NoZW1hcy54bWxzb2FwLm9yZy93cy8yMDA1LzA1L2lkZW50aXR5L2NsYWltcy9uYW1lIjoicGFwZXJpbm8iLCJodHRwOi8vc2NoZW1hc...

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• Gabriele Sannicandro
• Created August 31, 2022 16:03
• 0 votes

1. Bots and automation
2. Custom bots (Flow Builder) documentation
3. Using the Make API call step in Flow Builder

Hello  I have a problem with the headers keys: i need to use "authorization" key with a bearer token, but the field value it's short! So my bearer token was truncate and i have an authorization err...

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• Gabriele Sannicandro
• Created August 31, 2022 14:16
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Send Email Notifications to Secondary Emails in Support

Hello, i have the same problem.... how can i escalate this problem?

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• Gabriele Sannicandro
• Created June 07, 2022 08:07
• 0 votes

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Troubleshooting your Github integration with Guide themes

Hello  I have a "failed to import theme" error. I've checked url, permission and so on .. but the problem still remain. Another idea?

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• Gabriele Sannicandro
• Created November 07, 2021 11:18
• 0 votes

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Close/End Chat button

Hello Nicole, there are some news about this problem?  

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• Gabriele Sannicandro
• Created November 02, 2018 13:15
• 0 votes