Cole Nielsen

This solution no longer works. It appears the default theme is moving toward a different architecture. The popup now appears in the upper right of the viewport and looks like this:

The recommendation from Jonathan Brown almost works. It will retain the font-size (as you can see in the image) but discard the specified color. The compiled template is nearly impossible to deconstruct. The two primary questions that come up about this are: 

1. How can I theme this? (Color, size, location, and fonts)
2. How can I change the message?  

Would it be possible to get a solution that addresses both of the above? Does Zendesk plan to release a Theme SDK based on the new template?