Jonas Brenig

1. Community
2. Feedback - Ticketing System (Support)
3. Feature request: ability to set text inputs on custom form fields through macros.

I do agree, Macros should support this.Our usecase We are handling text and talk requests with the same agent(s).I want to create a macro that the agent can use to "Put on Call Queue".The macro sho...

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• Jonas Brenig
• Edited April 12, 2022 10:10
• 2 votes

1. Community
2. Feedback - Voice (Talk)
3. [Zendesk Talk] Option to Upload a "Holiday" Outside Schedule Voicemail

We need this as well! :-)  

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• Jonas Brenig
• Created October 01, 2020 09:50
• 2 votes