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Sakura Ticer

Joined Apr 16, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Sakura Ticer

Sakura Ticer commented,

Community comment Feedback - Help Center (Guide)

It would be super helpful to have a way to include internal notes that are only seen by the author or guide admins and not customers. It seems this is a basic feature in other authoring tools. It can be a deal breaker for those who write professionally. I'm now looking for alternative tools for publishing my KB articles.

View comment · Posted Aug 24, 2019 · Sakura Ticer

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Sakura Ticer commented,

Community comment Feedback - Help Center (Guide)

I'd also like to have the ability to use a template when creating an article outside of tickets--the use cases are: Release Notes and feature Set-up Guides. Is anything available yet? If not, what is the suggested workaround?

 

View comment · Posted Jul 01, 2019 · Sakura Ticer

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