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Kart Ramalingam
Joined Apr 16, 2021
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Last activity Oct 27, 2021
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Latest activity by Kart Ramalingam
Kart Ramalingam commented,
Community comment Q&A - Objects, workspaces, and rules
I have similar need as @...
Scenario is Customer sends an email which will create a Zendesk ticket.
This should trigger create a new record in Service Now.
Similarly if any updates in Zendesk should also update the record in Service now.
When the ticket is solved in Zendesk the Service Now will also be resolved.
Is there a way to acheive this without a 3rd party integration tools?
Just using triggers and api?
Thanks,
View comment · Posted Jan 13, 2021 · Kart Ramalingam
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