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Matt Beecher
Joined Apr 16, 2021
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Last activity Oct 22, 2021
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Latest activity by Matt Beecher
Matt Beecher commented,
Community comment Feedback - Ticketing system (Support)
I also agree with all of the above. Please prioritize this feature. We use On-Hold when we are waiting for our development team to resolve a bug or enhancement and our SLAs usually end up breaching during this time since we do not need to update the customer.
View comment · Posted Oct 26, 2018 · Matt Beecher
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