Matt Gargula - Supervisor
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Last activity
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Activity overview
Latest activity by Matt Gargula - Supervisor-
Matt Gargula - Supervisor commented,
Surprising this isnt a feature already for a Admin. Can you offer a timeline for when this will be considered?
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Matt Gargula - Supervisor commented,
@... You mentioned: "So to be brutally honest, this exact feature is NOT in the 9-month roadmap (which is our roadmap planning horizon basically)." When will it be implemented? So we can all have...
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Matt Gargula - Supervisor commented,
What is the threshold for when a text message becomes a new ticket or continues on the existing text thread? Will New Inbound Texts from the customer always continue on one existing ticket? For e...