Aleksander Nielsen e-Boks
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Activity overview
Latest activity by Aleksander Nielsen e-Boks-
Aleksander Nielsen e-Boks created a post,
Notification about comment on Article in Guide
AnsweredIf comments are enabled on Articles and end-users comment on them, you cant get a notification or view to show, which articles or what comments have been made. This is useful to follow up on questi...
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Aleksander Nielsen e-Boks commented,
Hello, So I've tried to set the same thing up on our account, but I cannot seem to get it to work. I believe the error starts on the Admin>Extension page. This is my setup: URL is: https://ourdoma...
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Aleksander Nielsen e-Boks commented,
Thanks Massimo, this works for us. Update via e-mail was the sinner.
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Aleksander Nielsen e-Boks commented,
Hi This is not working for us either. We have only activated the trigger but it does not auto-assign the case. We have tried with several tickets. Any suggestions?