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Dominic Watson

Joined Apr 16, 2021

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Last activity Feb 22, 2022

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Latest activity by Dominic Watson

Dominic Watson commented,

CommentWeb Widget documentation

I don't understand how Zendesk can release a chat widget without the ability to hide/show it and say 1 year ago that it's coming in weeks, then tell us 6 months ago that it's coming in 2 months and still not have it. It's such basic functionality that it could be coded and delivered in 15 minutes from your end.

I've been forced to integrate Zendesk for clients for years and I've wanted to rip my face off each time I have to look at it. (I know it's not your directly your fault as you're just answering questions on this thread)

Other workarounds are setting the zindex to 0, if anyone is after one, but who knows what other edge cases come with the new "modern version"

View comment · Edited Feb 22, 2022 · Dominic Watson

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